What is an example of a tactical goal?

A tactical goal is a specific target that is intended to be achieved in a shorter time frame and often aligns with an organization's overall strategic objectives. The goal of increasing market share by 10% within the next year exemplifies a tactical goal because it is quantifiable, time-bound, and directly contributes to the broader strategy of enhancing competitiveness and revenue for the organization.

In a tactical setting, organizations implement concrete actions to achieve specific outcomes, and this example clearly defines what needs to be done (increase market share), by how much (10%), and within what timeframe (the next year). This precise formulation allows teams to focus their efforts on measurable results that drive the organization's overall strategy forward.

While the other options may represent important initiatives, they lack the specific measurable outcome and defined timeframe that characterizes tactical goals. For example, improving employee satisfaction surveys or enhancing customer service training are valuable pursuits but do not articulate a clear measurable outcome that can be tracked over a specific period. Developing a new product line, while strategic in nature, also does not confine itself to a short-term objective, typically encompassing a longer timeline and broader scope beyond the tactical approach.